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Terms & Conditions

Last updated: October 8, 2026

These Terms & Conditions govern your use of the NormaLeads website and your dealings with us through it. NormaLeads is operated by OREXOVA HOLDINGS LTD, a company registered in Cyprus under company registration number HE 442139. By using our website you agree to these terms. If you do not agree, please do not use it.

1. Our services

NormaLeads provides lead generation and appointment-setting services to window replacement companies, including generating demand, qualifying prospects, booking appointments and confirming them. This website describes our services and lets you request an introductory call. Specific services, pricing and deliverables are agreed separately with each client.

2. Using our website

You agree to use the website lawfully and not to interfere with its operation, attempt unauthorized access, submit false or misleading information, or submit information about another person without their permission.

3. Information you submit

You are responsible for the accuracy of the information you submit through our forms. How we handle it is described in our Privacy Policy. Submitting a form is a request for us to contact you about your request, and is not consent to receive text messages.

4. SMS Messaging Terms

Program name: NormaLeads. NormaLeads is operated by OREXOVA HOLDINGS LTD.

Program description: users who explicitly opt in may receive SMS messages relating to appointment confirmations, appointment reminders, scheduling, rescheduling, follow-up communications and responses to their requests.

Explicit opt-in required. We send text messages only to people who have explicitly opted in, by taking a clear, separate action that agrees to receive text messages from NormaLeads, such as checking an unchecked opt-in box. We do not treat the submission of a form, or the provision of a phone number, as consent to receive text messages.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

For how we handle your information, please read our Privacy Policy (/privacy-policy).

5. Third-party services

Our website uses third-party services, such as an embedded scheduling calendar. Your use of those services is subject to their own terms and privacy policies, and we are not responsible for them.

6. Intellectual property

The website, including the NormaLeads name, logo, design and content, belongs to OREXOVA HOLDINGS LTD or its licensors. You may not copy, reproduce or use it for commercial purposes without our written permission.

7. Disclaimers

The website and its content are provided "as is" for general information. We do not guarantee any particular number of appointments, sales or business results, and nothing on the website is a promise of results. We do not guarantee that the website will be uninterrupted or error-free.

8. Limitation of liability

To the fullest extent permitted by law, OREXOVA HOLDINGS LTD is not liable for indirect, incidental or consequential loss, or for loss of profit or business, arising from your use of the website. Nothing in these terms limits liability that cannot be limited by law, or any mandatory rights you have as a consumer.

9. Governing law

These terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have jurisdiction over any dispute, without affecting any mandatory consumer rights you may have under the law of the place where you live.

10. Changes

We may update these terms from time to time. The "Last updated" date above shows when they last changed. Continued use of the website after a change means you accept the updated terms.

11. Contact us

You can contact OREXOVA HOLDINGS LTD at hello@normaleads.com. See also our Privacy Policy.